PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THE APP
Effective Date: August 10, 2025
Welcome to VoxCura (the “App"), by VoxCura, LLC (the “Company”). These Terms of Service ("Terms") outline your rights and obligations in connection with your use of the VoxCura medical chat application, which utilizes AI-generated responses to discuss symptoms provided by the user (“you”), and provides generalized descriptive guidance on potential medical conditions based on the information and responses provided by you, and may suggest next steps for diagnostic testing or similar. Please read these Terms carefully before using the App, and continue to review periodically in the event of any changes, as they constitute a binding agreement between the Company and you.
By accessing or using the App, you confirm your acceptance of and agreement to these Terms. The Company may make changes to these Terms from time to time, and your continued use of the App after the effective date of such change will constitute your acceptance of such change(s). If you do not accept these Terms, you are not authorized to use the App.
IN CASE OF A MEDICAL EMERGENCY, CALL 911 OR SEEK IMMEDIATE MEDICAL ATTENTION.
1. Scope of Service
The App provides AI-driven insights based on the information and responses that you provide. It is intended solely for informational and educational purposes. The App is not intended, and expressly does NOT, replace an actual professional medical consultation, diagnosis, or treatment by your primary care physician or other medical professional or healthcare provider.
2. No Medical Advice
Your use of the App and any content provided by it are for informational purposes only. You acknowledge and agree that the App is NOT intended to or able to provide specific professional medical advice, diagnoses, or treatment for any individual. Always consult a licensed medical professional or healthcare provider for any medical concerns, symptoms, or conditions. Reliance on any content you are provided when using the App is solely at your own risk.
3. Limitation of Liability
You acknowledge and agree that the Company and its operators, contractors, licensors, vendors, suppliers, and agents, and each of their respective officers, directors, employees, agents, licensors, and suppliers (collectively, the “Company Parties”), to the fullest extent permitted by all applicable laws and regulations, disclaim all warranties, express or implied, whether by statute, contract, or otherwise, including but not limited to the implied warranties of merchantability, fitness for a particular purposes, and non-infringement.
As previously stated above, the content provided to you by the App relies on content and materials of third parties and results provided to you by the App may be generated with the assistance of artificial intelligence (“AI”). You also acknowledge that the Company does not prescreen third party content or materials used by the App, and the Company expressly disclaims any liability for any errors or omissions in any such content or materials, or for any loss or damage of any kind incurred as a result of the use of any such content or materials. The Company encourages users to always verify information and exercise caution when relying on AI-generated content. Further, while we strive for accuracy and relevance, AI-generated content may not always reflect the most current information, and will not reflect all relevant information from your medical history or your then-current personal circumstances, and should never be used as a substitute for professional medical advice.
The Company Parties will not be liable for any damages, claims, or consequences, including without limitation incidental or consequential damages, personal injury, wrongful death, lost profits, or damages resulting from lost data or business interruption, arising from or related to your use or reliance on information provided by the App, whether based in warranty, contract, tort, or any other legal theory, and regardless of whether the Company Parties, or any of them, have been advised of the possibility of such damages. You expressly agree that the maximum extent that the Company Parties collectively shall be liable to you for actual damages suffered or incurred by you will not exceed the lesser of (a) the amount that you paid to the Company in the twelve (12) months immediately preceding your claim, or (b) One Thousand Dollars (US$1,000).
4. Indemnity
You agree to defend, indemnify, and hold the Company Parties harmless from and against any and all claims, actions, demands, losses, liabilities, and settlements (including without limitation reasonable attorneys’ fees and costs), arising from or related to your use of the App, your use of the content generated by the App, or your breach or other violation of these Terms.
5. Privacy and Data Use
Your data and information provided by you to the Company when you use the App is managed according to our Privacy Policy (the “Privacy Policy”). You consent to the collection and use of your provided information as outlined therein. You represent and warrant you have and will continue to have all necessary rights, title, interests, and permissions in and to all such data in connection with your submission or transmission of the same in connection with your use of the App and as needed to consent to the collection, use, transmission, monitoring, and storage of the same by the Company to perform our obligations in connection with the App and for the purposes described in these Terms and in accordance with the Privacy Policy; and you will not submit any data or information that infringes on or violates the rights of any third party. When using the App, you will not impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
You expressly agree that you will not submit any data or information that contains expressions of hate, abuse, offensive images or conduct, obscenity, pornography, sexually explicit material, or any other material that could give rise to any civil or criminal liability under applicable law or regulations or that otherwise may be in conflict with these Terms.
6. Third Party Distribution Channels
The Company may offer the App through the Apple App Store, the Google Play Store or other distribution channels (“Distribution Channels”). If you obtain the App through a Distribution Channel, you may be subject to additional terms of the Distribution Channel. These Terms are between you and the Company only, and not with the Distribution Channel.
7. Termination
The Company reserves the right to terminate or suspend your access to the App at any time and in our sole discretion, without prior notice, if you violate these Terms or for any other reason that we deem necessary or appropriate.
8. Termination
The Company reserves the right to terminate or suspend your access to the App at any time and in our sole discretion, without prior notice, if you violate these Terms or for any other reason that we deem necessary or appropriate.
9. Governing Law; Venue
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of New Hampshire, without regard to its choice or conflict of law provisions. You expressly agree that exclusive jurisdiction for any dispute with the Company or arising from or relating to your use of the App is in the state or federal courts of the State of New Hampshire, and you expressly consent to the exercise of personal jurisdiction in such courts and waive any claim of forum inconveniens or similar.
Contact Information
If you have questions regarding these Terms, please contact us at contact@voxcura.io.